10. How does this acquisition relate to HP's overall ITSM program?
The Peregrine acquisition strengthens HP's IT Service Management (ITSM) product and service offerings, which enable CIOs to envision and manage their IT resources as services, providing greater visibility into and stability for their businesses and a stronger link between business and IT at a reduced cost.
Peregrine's service request management capabilities complements HP's service management offerings, allowing HP to provide a closed loop service management solution, from end-customer requests to automated execution and implementation of services. Additionally, ServiceCenter customers may benefit from the broad portfolio of OpenView products to round out their existing ITSM solutions.
The powerful combination of Peregrine's asset and service management solutions and HP's depth in IT Service Management creates the industry's best and broadest solution set, and spans small to large customer segments.